UPS Driver Goes Viral Sharing 'Unreasonable' Customer Request | 22 Words

A UPS driver has recently gone viral after sharing a story about an "unreasonable" request made by a customer. It's safe to say this story is wild, ladies and gentlemen.

Have a read for yourselves...

UPS drivers go through a lot on the job.

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A day in the life of a postal worker involves a lot of hard work and a lot of angry customers.

Not to mention that they're largely underfunded and are constantly dealing with difficult customers.

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If you've ever had the pleasure of dealing with angry customers, then you can probably relate to these issue.

But how exactly can we help make life a little easier?

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Protests have been proven to work for countless other issues in the past, but surely there must be another, more direct way in which we can help our struggling USPS workers?

Well, you may just be in luck.

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Postal workers from across the country have been taking to Reddit to share ways in which we can make their jobs that little bit easier.

1. Always leave out a refreshment for exhausted USPS workers.

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Reddit user, f309rod wrote: "Former carrier here. Had one house that always left me a bottle of ice-cold water. Highlight of that route!"

2. A little bit of fun can go a long way.

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Sashwake recalled: "I am a carrier. I have a running tic-tac-toe game going with some kids on my route. They have a paper hanging off the mailbox and we just do one X or O a day. I'm not sure who looks forward to it more, me or them."

3. This user explained how any gesture is appreciated.

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"Husband delivers mail and he loves just about anything people do. From pictures drawn from kids along the route to thank-you letters to cold water and Ding Dongs. He is appreciative of it all!"

4. Always remember that USPS vans don't have air conditioning.

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ProFriendZoner wrote: "Keep in mind the mail carriers don't have air conditioning in their vehicles. There was one [who died from extreme heat] in California in 2018. The collection drivers don't have AC as well, but they don't hit the residential areas for the most part." So, any form of refreshment that will help to keep them cool will be massively appreciated.

5. Always be friendly.

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L_Jackson explained: "My father has been a postal worker for decades. What makes him smile the most is when people just reach out and are nice and friendly. He would always tell us stories about the people who would put a smile on his face. Notes/cards go a long way. But also just say hi and ask them how their day is going."

6. Get a bigger mailbox!

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A former USPS worker explained: "Former mail carrier here, the #1 thing you can do is get a bigger mailbox. Water and treats are nice, but a box they don't have to get out at to deliver things is the gift that keeps on giving."

7. Always be understanding if your mail is late.

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User, visceralbutterfly listed: "Being patient with us if there are delays, somebody actually being home to take the next-day 1 p.m. delivery parcel you ordered, agree on a safe place for any parcels you get so your postie doesn’t have to spend extra time writing out a card."

8. Delays are bound to happen, but this isn't the postal workers' fault.

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Another user explained: "Please be friendly and understanding if something is late or missing. As of right now, a lot of this stuff is out of our control. It’s coming straight down from the top and there isn’t a lot we can do about it ourselves."

9. Don't make unreasonable requests.

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Now, this brings me to today's viral incident, as revealed by TikTok user, Uncle Dave, who stitched a video asking "What is an unreasonable request from someone you were trying to help at your job?"

And let me tell you, he had one of the worst experiences as a UPS delivery driver.


While going about his daily job, he obviously meets a range of different customers and while most are nice, some can just be difficult.

"So I knock on [the customer's] door and say, 'Hi sir, you have a return item today?'" he starts.

And when he asked the customer where the item was, the man pointed to his couch.

His fully assembled couch.

"I said, 'I can't take that. It's not in a box ready to go,' " Uncle Dave said, adding that the customer was insistent that he take it away because it was his job.

From then on, things got worse.

"He becomes angry with me, and says that Amazon assured him that I would disassemble and repackage the couch for him," he said. "To which I responded, 'Nope, we don't do that and we've never done that.' "

The customer only got angrier.

He then insisted that Uncle Dave contact whoever was in charge and get them to change the policy for him.

"This man legitimately expected me to be able to contact the CEO of Amazon and UPS to try to sort this out," he described it as.

I mean, that's a bit extreme isn't it? They're not going to change their global policy for some random guy who didn't read the terms and conditions for his couch.

This isn't even Uncle Dave's first run-in with a difficult customer.


One time, someone randomly stopped him while he was doing a delivery and asked if he would deliver something on behalf of a rival delivery company. What?!

Of course, the delivery driver was as perplexed as we are...


And he politely told him "no" and got on with his day.